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SeismoSoft applications feature extensive and detailed built-in Help Systems, which should, in the majority of cases, provide users with all the technical assistance they require. However, should the latter come across difficulties which cannot apparently be solved by a simple reading of the Help System, then access to the
Technical Support Forum
might prove useful.
Currently, access to the Forum is freely available to all interested users. If and when the number of users requesting assistance through the Forum will increase significantly, then SeismoSoft is likely to impose a small access fee, so as to then be able to secure the services of a dedicated technical support staff member.
It is also noted that, as customary in these cases, users are strongly advised to read carefully all previously published discussions before submitting a new query of their own. In other words, please do use the 'Search' function, so that SeismoSoft's technical support may focus on producing prompt answers to new problems/difficulties, rather than spending time on repeated and already discussed issues.
Click here to access SeismoSoft's Technical Support Forum
SeismoSoft Ltd | Via Panoramica 1910, 98100 Messina, Italy |
info@seismosoft.com
| VAT: 02763660830 |
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